At Minhas Gifts, most of our products, including fresh flowers and customized gifts, are specially made to order. Once an order is placed, it cannot be canceled or returned. Since these items are personalized and/or perishable, we are unable to resell them if returned, resulting in a complete loss for us.

We kindly ask for your understanding that cancellations and returns are not possible for fresh flowers, customized gifts, or any personalized items. Please double-check your order details carefully before confirming your purchase.

If you have any concerns regarding your order, please reach out to us — we are always here to assist you and find the best possible solution!